We believe that creating a workplace where people feel empowered will improve the patient experience at KHSC. This year, we will continue our work on improving staffing and recruitment models. These improvements are consistent with building trust, driving engagement, improving employee morale and supporting more nimble decision-making, role clarity, efficiency and potential for innovation. We believe that we will also achieve a decrease in overtime costs related to posting schedules with many vacancies at the time of posting by reducing our overall vacancy rate.

By 2019:

Empower our people and patient partners to improve the patient experience.

In 2018-19, together with patients and families we will:

Reduce the total number of vacancies at KHSC by five per cent.

How are we doing?

Quarterly results will be shared as they become available. Check back soon!

For 2017-18 Q4 results, click here.