Our planning process
Our Integrated Annual Corporate Plan has been developed collaboratively with everyone who works, learns and volunteers at KGH, including our Patient Experience Advisors. This year, we have continued to align our Integrated Annual Plan (IACP) with our budget, Quality Improvement Plan, and regional and provincial initiatives. We have also looked closely at the results of our employee, physician and patient surveys, risk assessments, accreditation results, quality of care reviews and our current performance to inform our priorities for the coming fiscal year. We have examined trends in the feedback we have received, identified specific opportunities for improvement and ensured that these are addressed in our plan. At the same time, we are factoring in issues and changes in our environment to ensure we can respond to the changing health-care landscape. These include Health System Funding Reform as well as working with our community partners to strengthen regional health-care through initiatives such as Health Care Tomorrow - Hospital Services.
We began a communication revolution six years ago by asking our stakeholders to help us set priorities and shape our strategy. We have continued on this path by emphasizing listening and participation and making it easier for people within KGH and in the community to keep track of the exciting things happening at their hospital. Our website and social media channels are one way we ensure that everyone can be part of the conversation with KGH and receive the information and engagement they want. Our performance information is updated quarterly in this section of our website.
There are many ways to stay in touch online:
Download our 2016-17 IACP poster here.