Our planning process
Our Annual Corporate Plan has been developed collaboratively with everyone who works, learns, and volunteers at KHSC. This year, the plan was put together with input from people across both the KGH and HDH sites, including feedback from clinical and administrative support staff, volunteers, patients, and families. Keeping the goals of our recent integration in mind, we drew on common priorities between the two sites to create a plan that emphasizes our continued commitment to patient- and family-centered care and enabling high performance. We have also looked closely at the results of our employee, physician, and patient surveys, risk assessments, accreditation results, quality of care reviews, and our current performance to inform our priorities for the coming fiscal year. At the same time, we are factoring in issues and changes in our environment to ensure that we can respond to the changing health-care landscape, and perform an integral role in strengthening our regional health-care system.
Communication is an important part of KHSC, and will play a vital role in the growth and development of the health sciences center. By emphasizing listening and participation, we hope to make it easier for people within KHSC and in the community to keep track of the exciting things happening at their hospital. Our website and social media channels are one way we ensure that everyone can be part of the conversation with KHSC and receive the information and engagement they want. Our performance information is updated quarterly in this section of our website.
There are many ways to stay in touch online:
Download our 2017-18 ACP poster here.