6. Create a high-performing regional health-care system with our partners

The Health Care Tomorrow – Hospital Services initiative began in 2014 as a collaboration between our region’s seven hospital organizations, the Community Care Access Centre, the Queen’s University Faculty of Health Sciences and the South East LHIN. Together, we are aiming to meet the needs of today’s patients and families by making it easier for them to get care, when they need it, here in our region, while creating a great place to work for our staff and responding to the financial challenges facing our health care system. This year, our leaders are actively participating in the development of business cases that explore the potential to share services and build on existing collaborations with our regional partners in key areas such as information technology, financial services, human resources, facilities management, diagnostic imaging, laboratory and pharmacy services.

By 2018:

KGH is part of an integrated and sustainable regional health-care system

In 2016-17 we will:

Advance Health Care Tomorrow deliverables

How are we doing?

As of this quarter (Q3), October to December, the Health Care Tomorrow – Hospital Services teams have made some significant progress in the prioritize three areas of focus: Information Services (IS), Decision Support and Laboratory Services. The CEOs of all seven hospitals in the region, along with the Community Care Access Centre (CCAC) and the SE LHIN have committed to these areas of focus, while also recognizing that emerging priorities in the region will require us to focus on manageable and prioritized elements within these areas.

Highlights of the work include: moving forward with a value analysis to determine the best value alternatives for a regional Health Information System as the first Information Services priority; agreeing that the Laboratory at KGH serves as a regional lab and provides an opportunity for other interested hospitals to join at their choice under a “lead agency model"; exploring whether a regional service model for Decision Support makes sense through the creation of a community of interest.

The clinical services teams have been focused on creating regional care pathways for patients with Chronic Obstructive Pulmonary Disease (COPD) and hip fractures. These two patient populations often require different levels of care over an extended period of time in multiple settings. As a result, wait times can be long and patients and families can sometimes feel like they have fallen through the cracks in the system. Our aim is to change this by implementing clear pathways across the entire continuum of care for these patient groups.


The clinical service working groups and leads for Information Services, Decision Support and Lab Services are aiming to create a series of milestones in the coming weeks to present for consideration at SECHEF. Those milestones will reflect the fact that we need to continue at a different pace that respects the priorities and all of the change now underway in our region.

The SE LHIN hospital partners all remain committed to redesigning our regional hospital system to better meet the needs of our patients and families while responding to the financial challenges facing our health care system.