We believe that creating a workplace where people feel empowered will improve the patient experience at KHSC. This means creating a leadership model that drives collaboration and ensures good decisions are made closer to those who are accountable and poised to implement. This year, we will design, implement, and support a distributed-leadership structure with tables and decision frameworks that provide role clarity and enable people to perform to the full scope of their decision-making responsibilities.

By 2019:

Empower our people and patient partners to improve the patient experience

In 2017-18 together with patients and families, we will:

Implement a distributed-leadership structure that enhances collaboration and  decision-making

How are we doing?

Check back soon for an update on our performance and progress against this target. Our first quarter results will be posted and available in October 2017.