Technology

Keeping pace with emerging technology is essential in the business of health care. This year, we are working with partners to explore a regional Health Information System in order to strengthen our health care delivery in southeastern Ontario; continuing our partnership with the SE LHIN on the electronic workflow and communications with community care partners; implementing WiFi service at the Hotel Dieu site to enable our new medical education model, clinical practice and an improved patient experience; enabling technologies to support our Kingston Health Sciences Centre integration by consolidating core IT infrastructure and developing a plan for back-office business systems such as Finance, Payroll, Human Resources and web communications.

By 2019:

Rapid transmission of information improves care and operational efficiency

In 2017-18 together with patients and families, we will:

Implement strategic technology projects on schedule and on budget

How are we doing?

A regional Hospital Information System (HIS) Value Based Analysis (VBA) is underway to determine the clinical and financial value within the SE LHIN. This project will provide costing for two key scenarios: a regional vendor model with one system shared across the region and a two‑hub model where two systems will be shared regionally. The plan is to complete the VBA by the end of Q3.

The Health Information System (HIS) Value Based Analysis is progressing well. In order to address the question of affordability, the project team is currently working with hospital CFOs to consider full project costs, financing options and cost sharing models to support an HIS implementation. KHSC is fully committed to moving forward with an HIS. In anticipation of moving forward, the organization proactively set aside a significant portion of IT Capital funds since F13. At this time, including the F18 allocation, KHSC's HIS capital fund sits at $15M.

Communications between Home and Community Care (HCC ‑ formerly CCAC) and KHSC require improvements to provide better patient care and increase patient satisfaction. A project to address these shortcomings has been initiated and will utilize technical solutions to better integrate the transmission of patient data between HCC and KHSC. The goal is to have this project completed and closed by the end of Q4. In terms of progress, the executive sponsors finalized the project scope in April, which helped to determine the project completion date for the eNotification phase (scheduled for Q2). The project team is currently addressing resource constraints within the third party organization Health Shared Services Ontario (HSSO) as they do not have the resources at this time to support the data integration within their system. The project is flagged as yellow as it needs to establish a commitment with HSSO in order to complete eReferral planning and an agreed upon go live.

An HDH Wi‑Fi project was initiated in F'17 to meet the needs of visiting users to the HDH site and learners/supporting staff in the use of the competency‑based medical education (CBME) technology. In addition, a new Wi‑Fi will positively impact future adoption of technology and medical equipment at the HDH site. The goal of this project is to have it completed and closed by the end of Q3. The project's execution phase was nearing completion at the end of Q1. Closing phase activities will commence in Q2, post go‑live, and conclude with the transition to operations of the ongoing delivery of Wi‑Fi services.

The KHSC integration created the need to select a portfolio of technology projects in order to address the needs of the new organization. One of the projects will be focused on the integration of IT infrastructure enabling KHSC to leverage a single Email, Active Directory domain and technology architecture. The goal of this project is to have it completed and closed by the end of Q4. IT leadership has been engaged and the project initiation activities are progressing according to plan.

A second integration priority focuses primarily on supporting the identification and planning of Stage 2 KHSC Business Systems integration priorities for Finance, People Services and Strategy Management and Communications. The goal is to have a subset of projects identified and planned by the end of Q4. All of the above groups have been engaged and project initiation activities are progressing according to plan.

Within the Corporate Strategy program, four of the five projects are green, indicating that progress is on schedule and budget. The Home & Community Care Referral project is experiencing delays related to the technical interface work by the provincial agency responsible. An escalation is underway with the HSSO agency by the SE LHIN project sponsor, and a risk mitigation plan has been approved allowing for a multi‑phase roll‑out of the solution without full HSSO integration, if required.