Technology

Keeping pace with emerging technology is essential in the business of health care. This year, we are focusing on several strategic technology projects that will help us to work smarter and more efficiently. We are working with our partners through the Health Care Tomorrow process to explore a regional Health Information System that will improve communication and collaboration across the seven hospitals in our LHIN, while enabling a more seamless patient experience.  The Connecting Northern and Eastern Ontario (cNEO) project will connect silos of information and result in a more coordinated approach to health care in the province. We are also exploring opportunities to introduce electronic workflow and communications with our community care partners. We are creating a new staff intranet to create a powerful platform for information sharing and engagement for everyone who works, learns and volunteers at our hospital. And, we're exploring opportunities to improve supply management in our hospital by automating processes and creating efficiency.

By 2018:

Rapid transmission of information improves care and operational efficiency

In 2016-17 we will:

Implement strategic technology projects on schedule and on budget

How are we doing?

In our third quarter (Q3), October to December, the status of our technology projects are as follows:

Health Information System (HIS) project: Deloitte has been re-engaged to support the value based analysis (VBA) of this project and regional readiness assessments were conducted with each participating hospital in the SE LHIN. The VBA is now based on costing two key scenarios: a Regional Vendor Model that has one system shared across the region and the other that is a Two Hub Model where two systems will be shared across our region.

Connecting Ontario:  As of this quarter, six of seven of our regional hospitals have signed agreements for stage 2 of the technical development. We expect the seventh agreement signed from Providence Care next quarter. We are currently working through Stage 2 activities with our partner hospitals.

Corporate Intranet: The targeted December Go Live date for our new corporate intranet was postponed due to quality concerns discovered during the testing phase.  Rounds of internal and user testing are planned for next quarter. A timeline for completion will be determined once the testing phase is completed.  

Community Care Access Centre (CCAC) referral process: Clinical staff and IT workgroup teams met to develop an automated CCAC referral process. Detailed project planning is expected to be completed in February 2017, with technical development to commence in March. This project will continue into the next fiscal year.

Inventory Control and Management Solution: A project for the implementation of an Inventory Control and Management Solution for our OR and Laboratory was kicked off earlier this year.  Our lab vendor's Inventory Manager solution is installed, an inventory list has been uploaded and related hardware is deployed. Application and technical issues have been identified and are being managed with the vendor. Further project planning and prioritization will continue into the next fiscal year.

Operating Room (OR) leadership identified that process improvements should take place before an inventory technology solution is implemented. 3SO is currently working on a project plan with OR Leadership. Further project planning and prioritization will continue into the next fiscal year.

 

ARE WE ON TRACK TO MEET THE TARGET BY YEAR END (march 31, 2017)?

Currently we are on track with the expected performance of this target with four of the five strategic technology and their planned milestones for the year. We have experienced delays with eHealth Ontario processes in our Connecting Ontario project and the testing activities are expected to take longer than forecasted. This may impact stage 2 timelines for this project. The intranet project experienced issues during testing that has delayed the launch of that product. Launch timelines will be updated once those have been addressed.