Our Quality Improvement Plan

Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.

In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation will help support hospitals to further improve the quality and safety of care they provide for members of our community. One of the ways that the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety and accountability is through the public reporting of Quality Improvement Plans, or QIPs.

The Quality Improvement Plan (QIP) sets targets for improving the safety, effectiveness, access and patient-centredness of the care hospitals provide. The plan contains a number of indicators and targets for improvement as well as how those targets will be achieved and the results.

Kingston General Hospital’s Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we are able to see our targeted areas for improvement and chart our progress to improve our patient experience and deliver the highest quality health care.

Our Quality Improvement Plan is made up of two parts:

  1. A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital’s top priorities for the year.
  2. A spreadsheet that includes our improvement targets and initiatives. The spreadsheet includes a core set of indicators that all similar hospitals across the province are working on. As requested by the Ontario Health Quality Council, all hospitals will report on a series of core indicators to support province-wide comparisons. The core indicators that apply to our hospital are reflected in our QIP.

To show how we are performing against the KGH Quality Improvement Plan please review the latest quarterly performance report:

For more information about the Excellent Care for All Act legislation or Quality Improvement Plans, visit www.ontario.ca/excellentcare.