The KGH Patient and Family Advisory Council (PFAC) was formed in February 2010 and is composed of up to twelve former patients or family members of patients who have received care at KGH, plus four KGH staff members and a physician. The Council includes individuals who have had experience in the medicine, emergency, surgery, cardiology, oncology, obstetrics/gynecology, critical care and pediatric programs. The Council is co-chaired by a Patient Experience Advisor and a staff member.
Since September 2010, Patient Experience Advisors have become members of key service-based and corporate committees, including the Planning and Performance Committee, the Patient Flow Taskforce and the Patient Quality and Safety Steering Committee to name a few. To learn more about our Advisors, the programs and committees they serve on and other related information go to our Patient Experience Advisor page.