Personal health information - our privacy commitment to patients

Collection of personal health information

At Kingston General Hospital and Hotel Dieu Hospital, we protect your personal health information. Personal health information includes information such as your name, date of birth, address, health history, records of your visits to Kingston General Hospital and Hotel Dieu Hospital and the care that you received during those visits.
 

Uses and disclosures of personal health information

We use and share your personal health information to:
  • plan and deliver your health care programs and services. This may include sharing your health information with:
    • other approved health information organizations
    • regional health information repositories
  • communicate with other allied health care professionals who will provide follow up care
  • perform activities to improve and maintain the quality of care that we deliver to you
  • conduct risk management
  • teach health care professionals
  • plan, administer and manage our internal operations
  • obtain payment for delivery of your health care (e.g. from OHIP,WSIB or others)
  • fundraise to improve our healthcare services and programs (information limited to name and address)
  • support approved health care research
  • comply with legal and regulatory requirements. 

Your choices

You may withdraw your consent to share your personal health information for research, fundraising or patient satisfaction surveys, and regional health information repositories. Withdrawal of consent is not retroactive and must be provided in writing. Forms are available from Registration staff.

You have the right to see and request correction to your personal health records using the following forms:

Send completed forms to:

Release of Information
c/o Hotel Dieu Hospital
166 Brock Street
Kingston, ON  K7L 5G2

Fax: 613-542-8071 

Important information

We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal. We take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for authorized purposes. We conduct audits and complete investigations to monitor and manage our privacy compliance. 
 

How to contact us

If you have any questions or concerns about privacy compliance at our hospital or about how to access your personal health information, please contact the office of the Privacy Officer at:

76 Stuart St.,
Kingston, ON, K7L 2V7

Phone: 613-549-6666 ext. 2567
Fax:     613-548-2445
 
You have the right to complain to the Information and Privacy Commissioner/Ontario if you think we have violated your rights. The Commissioner can be reached at:

2 Bloor St., East, Suite 1400,
Toronto, ON, M4W 1A8

Phone: 416-326-3333 or 1-800-387-0073
Fax:     416-325-9195
Website: www.ipc.on.ca