We thank our patients, partners and other stakeholders who shared their expertise and experience with us during the consultations that shaped this strategy. Their feedback helped us identify priorities and bring our strategic directions into focus. We are especially grateful to the staff of Kingston General Hospital, who displayed courage and trust when sharing their concerns and ideas for improving both patient care and our working environment. We hope this strategy reflects the richness of the ideas shared and captures the sense of purpose and enthusiasm that emerged in our discussions. As we shared our ideas and aspirations for KGH, we formed a common language that bridges differing perspectives and mandates and will serve us well as we work together to achieve Outstanding Care, Always.
The following documents contain transcripts of our engagement sessions with our stakeholders:
Operations excellence internal – February 24, 2010, 4-6 pm
Operations excellence external – February 24, 2010, 10 am-12 pm
Senior citizens – March 8, 2010, 8-10 am
Opinion leaders – March 9, 2010, 8-10 am
Learners internal – March 10, 2010, 7-9 am
Learners external – March 10, 2010, 11 am-1 pm
Learners – March 31, 2010
Research internal – March 11, 2010, 4-6 pm
Patient advocates – March 12, 2010, 8-10 am
Patients – March 24, 2010, 6-8 pm
Healthy workplace internal – March 23, 2010, 9-11 am
Access to care and clinical quality + outcomes – March 23, 2010, 7-9 am
Access to care and clinical quality + outcomes – March 23, 2010, 6-9 pm
Access to care and clinical quality + outcomes – March 25, 2010, 6-9 pm
Access to care and clinical quality + outcomes – April 8, 2010, 7-9 am
INTERNAL ENGAGEMENT SESSIONS:
Board Retreat Summary Oct. 19, 2009.doc
Clinical Educators Learning Mar. 24, 2010.doc
Corporate Services Input and Principles Jan. 20, 2010.doc
DI Group Feb. 24, 2010.doc
Input gathered by PTs and OTs prior to engagement session.doc
Just Imagine areas of focus Leaders Dec. 15, 2009.doc
Leaders Forum Strengths and Capabilities Feb. 16, 2010.doc
Physical and Occupational Therapy Feb. 10, 2010.doc
Plant and Engineering Apr. 20, 2010.doc
Promise and Principles Board Input Jan. 13, 2010.doc
Promise and Principles Connell 4 Feb. 9, 2010.doc
Promise and Principles Connell 9 Medicine Feb. 22, 2010.doc
Promise and Principles Current Patients Apr. 19, 2010.doc
Promise and Principles D4 ICU Feb. 2, 2010.doc
Promise and Principles Emergency Jan. 20, 2010.doc
Promise and Principles Environmental Services Day, Feb. 22, 2010.doc
Promise and Principles Environmental Services Evening Feb. 22, 2010.doc
Promise and Principles FAPC Staff Apr. 16, 2010.doc
Promise and Principles General Session Feb. 3, 2010.doc
Promise and Principles Governors Feb. 10, 2010.doc
Promise and Principles K2 ICU Feb. 3, 2010.doc
Promise and Principles Kidd 7, Feb. 23, 2010.doc
Promise and Principles Leaders forum Jan. 19, 2010.doc
Promise and Principles Managers Jan. 12, 2010.doc
Promise and Principles PPC Dec. 16, 2009.pdf
Promise and Principles NPC Dec. 17, 2009.doc
Promise and Principles Renal Feb. 24, 2010.doc
Promise and Principles Session 1 Feb. 24, 2010.doc
Promise and Principles Union Leaders Jan. 21, 2010.doc
Promise and Priniples Session 2, Apr. 21, 2010.doc
Resource Pool Mar. 2, 2010.doc
Responses to Learning Questions Apr. 10, 2010.doc
Staff as Patients and Family Apr. 7, 2010.doc
Third Floor Clinic FAPC Feb. 16, 2010.doc
Work Life at KGH March 4.doc
Transcripts from the following sessions were lost due to a computer meltdown. We apologize they are not available, but assure you that the feedback was reviewed and incorporated during the strategic process. Those sessions include:
• Kidd 9
• Connel 10
• Joint session of Kidd Davies 5, NICU, Labour + Delivery, Pediatrics
• Healthy workplace external, March 22, 2010