2. Improve the experience of our people through a focus on worklife quality

Research suggests that a highly engaged workforce benefits patients and leads to better patient outcomes while improving overall organizational performance. Engagement is driven by fostering a work environment that motivates, and cares for, employees. The call to improve engagement in the work place is embedded in Accreditation Canada standards, our hospital’s legislation and our quest for quality improvement. We are committed to achieving the Institute for Healthcare Improvement (IHI) Quadruple Aim of improving the individual experience of care; improving the health of populations; and reducing the per capita cost of healthcare, while fostering joy at work. This year we are aiming to create and support a safe, healthy and caring work environment by developing team engagement action plans that address engagement issues specific to every team within KHSC. 

By 2019:

Our people are  inspired and proud to be part of the KHSC community.

In 2018-19, Together with patients and families we will:

Develop team engagement action plans that support a safe, healthy and caring work environment.

How are we doing?

Quarterly results will be shared as they become available. Check back soon!

For 2017-18 Q4 results, click here.