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OUR PRIVACY COMMITMENT TO PATIENTS
Collection of Personal Health Information
At Kingston General Hospital and Hotel
Dieu Hospital, we protect your personal
health information. Personal health information
includes information such as your name,
date of birth, address, health history,
records of your visits to Kingston General
Hospital and Hotel Dieu Hospital and the
care that you received during those visits.
Uses and Disclosures of Personal
Health Information
We use and share your personal health information
to:
- care for you and obtain payment for
that care
(e.g. from OHIP,WSIB or others);
- teach health care professionals;
- undertake research and compile statistics;
plan, administer and manage our internal
operations;
- conduct risk management and quality
improvement activities (such as sending
patient satisfaction surveys);
- fundraise to improve our healthcare
services and programs
(information limited to name and address);
- comply with legal and regulatory requirements.
Your Choices
You may withdraw your consent to share
your personal health information for research,
fundraising or patient satisfaction surveys.
Withdrawal of consent is not retroactive
and must be provided in writing. Forms are
available from the Registration Staff.
You have the right to see and correct your
personal health records.
Important Information
We take steps to protect your personal
health information from theft, loss and
unauthorized access, copying, modification,
use, disclosure and disposal. We take steps
to ensure that everyone who performs services
for us protects your privacy and only uses
your personal health information for the
purposes for which you have consented. We
conduct audits and complete investigations
to monitor and manage our privacy compliance.
How to Contact Us
If you have any questions or concerns about
privacy at our hospital or about how to
access your personal health information,
please contact the office of the Privacy
Officer at:
76 Stuart Street
Kingston, ON
K7L 2V7
Phone: (613) 544-2631 ext. 2567
Fax: (613) 544-4967
Email: privacy@kgh.kari.net
You have the right to complain to the Information
and Privacy Commissioner/Ontario if you
think we have violated your rights. The
Commissioner can be reached at:
2 Bloor Street, East
Suite 1400
Toronto, ON
M4W 1A8
Phone: (416) 326-3333
Fax: (416) 325-9195
www.ipc.on.ca
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Outstanding care, always.
