Holidays bring reduced hours for some KHSC services

News / General

Over the next few weeks various patient and retail services at both the HDH and KGH sites of Kingston Health Sciences Centre will be running on reduced and/or slightly changed hours. You might want to make note of the following changes:

Urgent/emergency care:

  • HDH site:The Pediatric Urgent Care [walk-in] Clinic at the HDH site will be open 10 a.m. to 4 p.m. from Dec. 26 to 29 inclusive.  The Urgent Care Centre is open 8 a.m. to 8 p.m. every day of the year for non-life-threatening injuries and illnesses.
  • KGH site:  The Emergency Department is open 24/7 for all life-threatening injuries and illnesses.

Cashier Offices:

  • HDH site:  The Cashier Office on Jeanne Mance 6 will be closed Dec. 25 to Jan. 1 inclusive. At any time, patients can drop bill payments into the lock boxes located in the main (at the Information Desk) or Sydenham Street lobbies.
  • KGH site: The Cashier Office in the main lobby will have regular business hours (9:30 a.m. to 12:30 p.m. and 1:30-4:00 p.m.) Dec. 27 to 29; it will be closed Dec. 25, 26 and Jan. 1.  When the office is closed patients can purchase parking passes from Security (in the office next door).  At any time, patients can pay bills using the lock box outside the Office.

Retail food services:

  • HDH site:  The Brockview Café will close at 4 p.m. on Dec. 22 and resume regular hours at 7 a.m. on Jan. 2.
  • KGH site:
    • The KGH Auxiliary Café will close at 3 p.m. on Dec. 23 and re-open at 8 a.m. on Jan. 2.The Auxiliary Tuck Shop on Connell 1 will be closed Dec. 25, 26 and Jan. 1.
    • For the full schedule of holiday hours for retail food services in the main lobby, Atrium Cafeteria and Burr 0 Kiosk, click HERE.  All locations return to regular hours of operation as of January 8, 2018.
    • A Christmas Day meal will be served for KGH staff and volunteers and also be available for purchase by visitors between 11 a.m. and 6 p.m. in the Atrium Cafeteria on Dec. 25.

Gift shops:

  • HDH site:  The Brock Boutique is closed from 12 noon, Dec. 22 until 9 a.m. on Jan. 2.
  • KGH site:  The Auxiliary Gift Shop will be closed Dec. 25, 26 and Jan. 1

Retail pharmacy services: 

  • HDH site: Lovell Drugs will be closed Dec. 25, 26 and Jan. 1.  It will be open Dec. 27, 28 and 29 from 10 a.m. to 4 p.m.
  • KGH site:  Lovell Drugs will be closed Dec. 25, 26 and Jan. 1.  It will be open Dec. 27, 28 and 29 from 8:30 a.m. to 5:30 p.m.