Where to check in

There are several different ways that you or your family member may be admitted to the hospital. They are: 

Emergency

Our Emergency department sees an average of 140 patients every day. About 20 of these patients are admitted to the hospital for a longer stay. When you are admitted through the Emergency department, our staff will take care of the admission process for you. They will arrange for a bed and make sure you and your belongings get to your room as quickly as possible.

Surgery

If you have a pre-booked appointment for surgery, you will be admitted to the hospital through the Same Day Admission Centre, located on the second floor of our Connell wing. In some cases you may be asked to come to the hospital the night before your surgery. However, in most cases you will only need to arrive at the hospital a few hours in advance. At the Same Day Admission Centre, you will register, get a locker for your coat and meet your nurse, who will ask you a few questions. Our surgery schedule starts at 8:00 a.m. If you would like more information about how to prepare for your surgery, please visit our Surgical Care page

Elective Admission

If you are coming for a non-urgent, unscheduled visit, you will receive a phone call to let you know when we have a bed available. Since we can't plan for vacancies in advance, this call will likely come on short notice. We suggest you prepare ahead of time and pack a bag in advance as well as work out arrangements for a ride to the hospital. You should also consider any arrangements that will need to be made at home and in your personal life for while you are in the hospital. As an Elective admission patient, you should arrive in the Armstrong Wing (formerly Fraser Armstrong Patient Centre - FAPC) and register at the Admitting office on the first floor. From there, we will provide you with further directions. 

Clinic Admissions

Sometimes you may be admitted during your visit to one of our outpatient clinics. If this happens, you will enter through the Armstrong Wing (formerly Fraser Armstrong Patient Centre - FAPC) entrance and register at the Admitting office on the first floor.

After-hours Admissions

Our Admitting Department is open 24 hours a day, seven days a week to help with after-hours admissions to the hospital.