Preparing to leave KGH

A member of your care team will talk with you and your family about when it is time for a transition in your care.
A member of your care team will talk with you and your family about when it is time for a transition in your care.

To make sure your stay goes smoothly, we will work with you and your family to plan ahead for when it is time to leave the hospital. This plan includes an estimated discharge date and follow up information. We will give you a discharge summary of the care you received at KGH and, with your permission this discharge summary will also be sent to your family doctor. Discharge time is 10:00 a.m. each day.

We know that leaving the hospital may be stressful as there are many things to keep in mind. To help, you can use this list below to make sure that nothing has been missed before you leave and that all your questions have been answered. If you answer ‘no’ to any of these items, please speak with a member of your care team.

  • Do you know when you will be leaving the hospital?
  • Do you know if you will need supplies or equipment after you leave?
  • Is someone picking you up from the hospital?
  • Have you received your discharge summary?
  • Has your discharge summary been reviewed with you?
  • Do you have all of the prescriptions you need to take with you?
  • Do you know if any follow up appointments been made? 
  • Do you have all the belongings you brought with you to the hospital? (glasses, hearing aids, etc)
  • Have all of your questions been answered? For example, things like:
    • Diet
    • When to resume normal activities
    • Medications
    • Symptoms to look for
    • Follow up appointments

Transportation

We always recommend that patients have someone with them at discharge time or pick them up when it is time to leave the hospital. If you don’t have a family member or friend who can drive you, there are a number of transportation options available for you such as a patient transport service or taxi. For more information about these services, please speak to a member of your care team. Please keep in mind the hospital does not cover these transportation costs and patients and families should be prepared to pay for any transportation fee(s).

Billing and expenses

If you are a resident of Ontario, there may be some portions of your stay in the hospital that are not covered by OHIP (for example: private/semi-private room). You will receive a bill from KGH before you are discharged from the hospital. For more information on billing and expenses, please click here

Repatriation

As a hospital that provides specialty care for Southeastern Ontario, we work closely with other health-care organizations to meets the needs of patients in our region. This means that you may be transferred to KGH from another hospital to undergo a test, procedure, surgery or to receive more complex care. Once you have received the care you require at KGH, you will be able to return to the hospital that originally admitted you. This system is good for patients because you are able to return to a hospital, or long term care facility closer to your home. It also means that KGH will have room to admit other patients who need the specialized care that we provide. We continue to partner with health care providers across our region to reduce the number of patients waiting for transfer to other facilities and improve patient flow. A member of your care team will talk to you and your family about repatriation when the time is right.

Community Support

Once you leave hospital, you may receive care and support services from any number of community care and support service agencies as you continue to recover and transition to your home setting. The following organizations provide support to individuals outside of the hospital.