Your room

There are three types of  rooms available to you at KGH. The are:

  • Ward: three or four beds per-room
  • Semi Private: two beds per-room
  • Private: one bed per-room

We'll make every effort to get the kind of room you'd like, but we also must consider your medical needs, the needs of other patients and the types of rooms we have available when you are admitted to the hospital. 

Please remember that the Ontario Health Insurance Plan (OHIP) will only cover standard ward accommodations. If you request and receive a semi-private or private room, this extra cost will not be covered by OHIP. Please check to see if you have coverage for one of these rooms under your personal or workplace insurance plan. If it is not covered by your insurance, you will be responsible for the cost of the room and will receive a bill before you are discharged. 

Each room at KGH includes the following:

Washroom

Please be aware that to prevent the spread of infections and to keep you safe, the washrooms in your room is for your use only. We have public washrooms on every floor and in every department of the hospital and visitors and family members are welcome to use any of them.

Telephone

Every patient room includes a telephone. For local outgoing calls, dial 9, the area code and the telephone number. To call any number within KGH, dial just the four-digit extension. Long-distance calls can be made using a calling card. Calling cards can be purchased in the gift shop located in the main lobby.

Wifi

Internet access is available in all areas of the hospital through a secure wireless network. You do not need a password to access the wireless network.

Television

Every bed at KGH has a television mounted at its side. To ensure peace and privacy for you and your roommates, please use earplugs when watching your television. You may order TV service using a credit card by dialing extension 2100 on your bedside phone. If someone is ordering for you, from outside the hospital, they may dial 1-866-223-3686 or visit the Hospitality Network website. Special rates are available for ­long-term patients.