Orientation, placement and training

Following an interview, volunteers receive an invitation to participate in hospital orientation. This involves the completion of eLearning modules and attending an in-person orientation session at KGH.

In-­Person Orientation


Click here to view the KGH Volunteer Handbook


Placement and training

Once a placement has been determined, initial training is provided by a volunteer mentor and|or a staff member from the program or service the applicant is volunteering with. Click on the title of this section for more details.  Volunteers can also take advantage of other KGH learning opportunities posted in the Volunteer Services office.

Hospital Elder Life Program (HELP) training

Click here to access the mandatory eLearning module for KGH volunteers who have been placed in the HELP program.


On-­Going Learning

Click here for a list of upcoming learning sessions and presentations for current KGH staff, volunteers, learners and Patient Experience Advisors.  Volunteers can also request a printed copy of the current learning calendar from Volunteer Services.