Resources for current volunteers


Profile and Scheduling

If you are a current volunteer and you would like to access your schedule, update your profile, read mail, check service history, enter your offsite hours (if applicable) and change your password Click here. If you don't have an online schedule and you need to report a one-time or short term absence contact Volunteer Services at 613-549-6666 ext 2359 or Auxiliary Services at extension 6352 or click here to send an email.


If you would like to request a permanent shift change, program change, leave of absence (break in service longer than 30 days) or if you are no longer interested in volunteering, click here to email the Coordinator or call 613-­549-­6666 ext 2293. Post-­secondary students will be contacted in December and March to indicate volunteer plans for winter term and spring/summer.

Request a new ID badge

If your ID badge has an expiry date and it has passed or you can't find your badge, click here to email the Coordinator or call 613-­549-­6666 ext 2293 to request a new one.

Learning Opportunities at KGH

KGH, along with Queen’s University’s Faculty of Health Sciences, has created a calendar of education events that are open to our staff, credentialed staff, learners, volunteers and Patient Experience Advisors.

Click here to access the calendar.


While paid parking options are available through Volunteer Services , we encourage volunteers to carpool, have someone drop you off, walk, cycle, or take a bus whenever possible.

  • Bus tickets are available for volunteers who ride the Kingston Transit or the Kingston Access bus
  • Bike racks available for use at the main entrances of the hospital.  A secure bike lock-­up cage is also available upon request.
  • Paid parking is available in the Queen's University underground parking lot on Stuart Street during the hours you are volunteering at the hospital.  Arrangements must be made with the Department of Volunteer Services.


As a valued member of the KGH staff team, you are encouraged to participate in the staff discount program, the student bursary program, years of service recognition events, staff appreciation week and other events offered throughout the year.  We encourage you to participate whether you are new to KGH or a long­standing volunteer.


Kingston General Hospital participates in the discount program offered through Work Perks,  giving staff and volunteers access to unique savings and discount programs from brand name companies and smaller local companies. 

KHSC Fitness Centre

Staff and volunteers from the KGH site of Kingston Health Sciences Centre have access to the Fitness Centre located at the Hotel Dieu Hospital site.

A $40 annual fee allows you 24-hour access to the Centre's cardiovascular and strength training exercise equipment, body bars, weights, steps, bands, fitness balls and change rooms.  There is also a TV with DVD and VCR connections in case you want to bring in your own workout video.

Click here for more information or stop by the Occupational Health Department at Hotel Dieu Hospital at 166 Brock Street to sign up and pay your fee.  You will need to show your KGH Volunteer ID badge.

Student Volunteer Bursary

The Kingston General Hospital Auxiliary provides up to a maximum of $1,000 toward the Student Volunteer Bursary Award, which recognizes student volunteers who consistently strive to uphold the principles and aim of Kingston General Hospital.  Application forms are available in November each year and can be picked up in the Volunteer Services Department.

Years of Service Recognition

Volunteers receive a KGH pin at five years of service and again at each five year increment. Once you reach 25 years of service you will be invited to attend the Long Service Recognition Celebration/Dinner.


The Volunteer Services Handbook outlines many important policies that are relevant to your role as a volunteer (e.g. dress code, scent free, confidentiality, use of electronic devices, code of conduct, etc).  Printed copies are available upon request at Hospital Orientation or from the Volunteer Services office on Connell 1.