Resources for current volunteers


Accessing your profile and updating your schedule

If you are a current volunteer and you would like to access your schedule, update your profile, read mail, check service history, enter your offsite hours (if applicable) and change your password Click here. If you don't have an online schedule and you need to report a one-time or short term absence contact Volunteer Services at 613-549-6666 ext 2359 or Auxiliary Services at extension 6352 or click here to send an email.



how to request a replacement ID badge


Learning Opportunities at KGH

KGH, along with Queen’s University’s Faculty of Health Sciences, has created a calendar of education events that are open to our staff, credentialed staff, learners, volunteers and Patient Experience Advisors.  Click here to access the calendar.


While paid parking options are available through Volunteer Services, we encourage volunteers to carpool, have someone drop you off, walk, cycle, or take a bus whenever possible. Click on the title of this section for more details.


As a valued member of the KGH staff team, you are encouraged to participate in the staff discount program, the student bursary program, years of service recognition events, staff appreciation week and other events offered throughout the year. Click on the title of this section for more details.  We encourage you to participate whether you are new to KGH or a long­standing volunteer.


The Volunteer Services Handbook outlines many important policies that are relevant to your role as a volunteer (e.g. dress code, scent free, confidentiality, use of electronic devices, code of conduct, etc).  Printed copies are available upon request at Hospital Orientation or from the Volunteer Services office on Connell 1.